Assist Visa cardholders globally in multiple languages via voice, email and chat. Provide general information and support on multiple product and program features as well as answer inquiries related to card protection, such as the Zero Liability policy. Respond to customer requests in a professional and efficient manner in compliance with department standards. Assist in resolving escalated incidents as needed. Work in a fast-paced and challenging environment that requires strong problem resolution and thought leadership. Provide thought-leadership and inspiration to both customers and peers.
Visa is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, or military status. We encourage all qualified applicants to apply.
For more information, see the Visa Global Customer Assistance Services (GCAS) Operations Manual. ויזה כאל שירות לקוחות